Corrections policy

Corrections policy 

 

Sportsmaze strives to present its audience accurate and complete news reports. We endeavor to be promptly responsive in correcting errors in the material published on our platform. 

When we run a correction, clarification on our social media handles, or share an editor’s note, our goal is to tell readers, as clearly and quickly as possible, what was wrong and what is correct. Anyone should be able to understand how and why a mistake has been corrected.   

 

Updating a Report 

We make it a practice to put notes on stories if a story has been updated. It is important for us to use a correction, clarification, or editor’s note to inform readers whenever we correct a significant mistake or edit a story to include comments, updates from a stakeholder. 

 

Corrections 

If we are substantively correcting an article, photo caption, headline, graphic, video, or other material, we promptly publish a correction explaining the need for the said change. 

 

Clarification 

When our journalism is factually correct but the language we used to explain those facts is not as clear or detailed as it should be, the language is rewritten and a clarification added to the story. A clarification is also used to note if we initially failed to seek a comment or response that has since been added to the story or that new reporting has shifted our account of an event. 

 

Editor’s Notes 

A correction that calls into question the entire substance of an article raises a significant ethical predicament may require an Editor’s Note and be followed by an explanation of what is at issue.  A senior editor approves the addition of an Editor’s Note to a story. 

 

Other Corrections Policies 

When an error is found by a reader and posted to the comment stream, our community engagement team can indicate in comments that it has been corrected. When we publish erroneous information on social networks, we correct it on that platform. We retract the incorrect information if we cannot alter it. We do not attribute blame to individual reporters or editors (e.g. “because of a reporting error” or “because of an editing error”). If you believe a story we have published is inaccurate, please contact the editorial team at:<insert email>   

 

Take-down Requests 

As a matter of editorial policy, we do not entertain take-down requests. If the subject claims that the story was inaccurate, we are prepared to investigate and, if necessary, publish a correction. In situations where fairness demands an update or follow-up on our previous coverage, we oblige, considering whether further editorial action is warranted, but not to remove the article as though it had never been published. When we publish publicly available personal data, we only review takedown requests if the person involved is under threat of physical harm because of the existence of such material.

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